Privacy Policy

Your privacy matters to me.

Ionna Marie Designs is an independent creative business, and I respect the trust you place in me when you share your personal information.

This Privacy Policy explains what information I collect, why I need it, how I use it, who I may share it with and the choices you have.

Last updated: September 2026

1. Who Am I?

Ionna Marie Designs is operated by Jean Virgo.

For data protection purposes, I am responsible for the personal information collected through this website, your orders and any enquiries or communications with me.

Email: info@ionnamariedesigns.com

2. What information I collect

Depending on how you interact with me, I may collect:

Your name and contact details
Billing and delivery address
Email address and telephone number, where provided
Order and payment information
Personalised messages or information you provide for an order
Information you provide when discussing custom artwork
Information you send when contacting me
Website and device information collected through cookies and similar technologies

I only collect information that I need to provide my products and services, fulfil orders and run my website.

3. How I use your information

I may use your information to:

Process and deliver your order
Provide customer service and respond to enquiries
Create personalised or commissioned artwork
Process payments
Improve my website, products and services
Send marketing communications where you have chosen to receive them
Keep appropriate business and financial records
Meet legal and regulatory requirements

4. The legal basis for using your information

I use your information where it is necessary to:

Fulfil a contract with you, such as processing an order
Meet a legal obligation, such as keeping financial records
Pursue my legitimate interests, such as running and improving my business
Obtain your consent, where consent is required, such as for certain marketing or non-essential cookies

5. Who I share your information with

I don't sell or rent your personal information.

I may share information with trusted service providers where necessary to provide my services. These may include:

Wix - my website and online shop platform
Payment providers - to process your payment
Royal Mail and other delivery services - to deliver your order
Printful - for selected products that are printed, packed and shipped directly to you
Professional printing partners - where needed to produce products I sell
Other service providers where necessary to operate my business or meet legal requirements

The information shared depends on what you've ordered. For example, a Printful order will require the information needed to produce and deliver your product.

6. How long I keep your information

I keep personal information only for as long as I need it for the purpose it was collected, including any legal, accounting or record-keeping requirements.

When information is no longer needed, I will securely delete or dispose of it where appropriate.

7. Keeping your information safe

I take reasonable steps to keep your personal information secure and to prevent it from being lost, misused or accessed without permission.

8. Your rights

Depending on the circumstances, you have rights concerning your personal information, including the right to:

Ask what information I hold about you
Ask me to correct inaccurate information
Ask me to delete information where there is no good reason for me to keep it
Object to certain uses of your information
Ask me to restrict how your information is used
Withdraw consent where I rely on your consent

If you'd like to exercise one of these rights, please contact me at info@ionnamariedesigns.com.

You also have the right to complain to the Information Commissioner's Office (ICO) if you are concerned about how I use your information.

9. Marketing

I will only send marketing communications where I have the appropriate permission or another lawful basis to do so.

You can unsubscribe from marketing communications at any time.

10. Cookies

My website uses cookies and similar technologies to help it function, remember preferences and understand how visitors use the site.

Some cookies are essential for the website and online shop to work. Other cookies may be used for analytics, marketing or other purposes and will only be used where the appropriate consent is required.

You can manage your cookie choices through the cookie settings provided on my website. You can also control cookies through your browser.

Because the cookies used on my website can change as Wix, apps and other services are added or updated, the cookie information and settings provided through my website should be treated as the most current information.

11. Changes to this policy

I may update this Privacy Policy from time to time if my business, website or the way I use personal information changes.

The latest version will always be available on this website.

12. Contact me

If you have any questions about this Privacy Policy or how I use your information, please contact me: